Privacy Policy
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Provider: Knightfall Chess
Owner: Darko Denkovski
Website: knightfallchess.com
Email: info@knightfallchess.com
Effective Date: August 3, 2026
Dear Customer,
Your privacy and the security of your personal information are important to us. This Privacy Policy explains how Knightfall Chess collects, uses and protects your personal data when you use our website, purchase products, register for events or coaching, or otherwise contact us.
Data Controller
The data controller is:
Knightfall Chess
Owner: Darko Denkovski
Email: info@knightfallchess.com
Information We Collect
Depending on how you interact with Knightfall Chess, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction information
- Tournament and event registration details
- Coaching booking information
- Website usage data, including IP address, browser type and cookies
How We Use Your Information
We use your personal information to:
- Process orders and payments
- Register you for tournaments and events
- Schedule coaching sessions
- Deliver products
- Respond to enquiries and provide customer support
- Improve our website and services
- Send newsletters and promotional emails where you have given your consent
- Comply with legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
Sharing Your Information
Your personal information may be shared with trusted third-party service providers where necessary to operate our business, including:
- Payment providers
- Shipping and delivery companies
- Website and hosting providers
- Shopify and related service providers
- IT and technical support providers
We may also disclose information where required by law.
Data Retention
We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes or enforce our agreements.
Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic and support essential website functions.
You can manage or disable cookies through your browser settings.
Third-Party Services
Knightfall Chess uses Shopify to operate its online store. When you make a purchase or use our website, certain information may also be processed by Shopify in accordance with its own Privacy Policy.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Security
We take reasonable technical and organizational measures to protect your personal information against unauthorised access, loss or misuse.
However, no method of transmitting or storing information electronically is completely secure.
Contact and Complaints
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:
Email: info@knightfallchess.com
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
Changes to This Policy
Knightfall Chess may update this Privacy Policy from time to time.
Any changes will become effective once published on our website.
Thank you for trusting Knightfall Chess.